Politique d’expédition

Shipping Policy

Order Processing Time

All orders are processed within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

> Note: Processing time is separate from the shipping time you choose at checkout. We strive to get your orders out as quickly as possible.

Shipping Options & Carrier Selection

We offer a variety of shipping methods to suit your needs. For orders within Canada, you will be able to choose from several major carriers at checkout (including Canada Post, UPS, FedEx, etc.).

  • Shipping Rates: For orders within Canada, these are calculated in real-time based on the weight, dimensions, and destination of your order. For orders to the United States, see United States Orders below.

  • Delivery Estimates: The delivery time displayed at checkout is an estimate provided by the carrier and begins after the 1-7 day processing window.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

International Shipping

If shipping outside of Canada (except the United States and Australia), please be aware that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Accuphy is not responsible for these charges if they are applied; they are your responsibility as the customer.

United States Orders

Orders to the United States ship from our warehouse in Minnesota, USA, and are processed within 1 to 7 business days (excluding weekends and holidays).

Shipping is a flat rate: $10 to the contiguous U.S. and Washington, D.C., $28 to Alaska, $33 to Hawaii and $29 to Puerto Rico (all in USD).

Prices include import duties, so there is nothing more to pay on delivery.

Orders to Australia: prices include GST and import duties.