My sonar isn’t showing the selected views—what should I check first?

If your sonar feed isn’t displaying data, don’t worry–here’s a quick checklist to help you troubleshoot:

  1. Check your connections - make sure the transducer is properly plugged into the Wi-Fi Router and that power is on.
  2. Restart the system - Power cycle the router, and force close then reopen the app.
  3. Update firmware and app - Outdated software can cause connection issues. 
  4. Inspect the battery - Ensure it provides at least 6A of current and is within the 10-18V range. 
  5. Confirm your network
  • For Wi-Fi: Are you connected to the correct Accuphy_xxxx network?

If you’ve gone through these steps and it’s still not working, you may need to reset or reinstall the app–or contact Accuphy Support for further assistance.

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